Refund Policy – Hackers Learning
At Hackers Learning, we are committed to providing high-quality educational content and an excellent learning experience. We understand that circumstances may change, and we strive to be transparent about our refund process.
Please read this Refund Policy carefully before enrolling in any of our courses or services. By making a purchase on our platform, you agree to the terms outlined below.
Final Sale
All digital services are final
Instant Access
Immediate access to course content
Digital Delivery
Non-refundable digital content
1. Refund Eligibility
Refunds are considered only under the following conditions:
- Technical Issues: If you face persistent technical issues that prevent you from accessing the course content and our support team is unable to resolve them, you may be eligible for a refund.
- Duplicate Payment: If you are charged more than once for the same course due to a technical error, the duplicate amount will be refunded.
2.Non-Refundable Situations
We do not offer refunds under the following conditions:
- Course has been partially or fully accessed.
- Dislike of course content or change of mind after enrolment.
- Promotional or discounted course purchases unless otherwise specified.
- Project or website development services once work has begun or resources allocated,
even if expectations differ or partial dissatisfaction occurs.
3.How to Request a Refund
To request a refund, email our support team at executive.hackerslearning@gmail.com with the following details:
- Full name and registered contact number
- Order ID or transaction reference
- Reason for requesting a refund
We typically process refund requests within 5–7 business days of receiving all required information.
4.Payment Gateway Charges
Please note that certain payment gateway or processing fees may be non-refundable depending on the policy of your payment provider.
5.Course Transfers
In certain cases, instead of a refund, you may be eligible for a course transfer (enrolling in a different course of equal or lesser value). This is offered at our discretion and is not guaranteed.
Hackers Learning reserves the right to update or modify this Refund Policy at any time without prior notice. It is your responsibility to review this page periodically for any changes.
If you have any questions or concerns, feel free to contact us at executive.hackerslearning@gmail.com